Team Skills

2 Day Progress through People – Team Skills

Audience
Managers and Team Leaders who want to gain further understanding of leadership issues and their importance in developing better working environments
Course Duration
2 Days
Prerequisites
None

Objectives

  • To understand what a leader is and how different styles can impact the work environment
  • To understand individual and team needs and to improve performance through motivation, delegation, goal setting and performance feedback
  • To develop techniques for improving creativity and problem solving in the team environment
  • To understand conflict handling approaches and the suitability of different techniques in different environments

Topics Covered

  • Course Introduction
    • Self Introductions & Personal Objectives
    • Course Objectives
  • Leadership versus Management
  • Mintzberg’s Model
  • Communication & Information
  • Assertiveness
  • Negotiation
  • Motivation
  • Delegation
  • Team Building and Team ‘Roles’
  • Handling Conflict

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